Japanese home-delivery service companies are faced with challenges. In a sense, e-commerce players are the same. Transaction volume has increased due to expansion of e-commerce such as Amazon, but it is difficult for home-delivery service companies to generate a good profit. The requirements of nationwide delivery, same-day or next-day delivery, and quantity discount, and also shortage of manpower have plagued the home-delivery service companies. Sagawa Express, which once had a virtual monopoly on home-delivery service for Amazon, tried to negotiate price increase with Amazon in vain, and eventually Sagawa Express withdrew from the service for Amazon. After that, Yamato Transport has been undertaking the home-delivery service for Amazon under difficult […]